Smartfire Owners are always welcome to get in touch with us to ask questions or advice regarding their Smartfire or smoker setup. Even if it's questions about a brisket cook we're happy to provide some advice.
When you do get in touch, please let us know background on your enquiry and your device information (you can copy your device serial in the app to your clipboard). If it's an enquiry about an order please make sure to include your order number (ie ORD-555).
The chat window is the best method as it can guide you through some common help articles and asks for extra information. We have also the following support channels: